Dunmow Privacy

1. Information Dunmow Collects

Dunmow collects and processes various categories of personal data, including:

2. How Dunmow Uses Your Information

Dunmow uses your personal information for the following purposes:

• Dunmow Services (Contract Fulfilment):
  • Processing and managing vehicle rental bookings and agreements for Dunmow. Verifying your identity and confirming you meet Dunmow's rental requirements. Coordinating vehicle collection and return processes at Dunmow. Processing payments and managing deposits and charges for Dunmow.
• Dunmow Customer Communication (Legitimate Interest/Contract Performance):
  • Sending booking confirmations, updates, and rental details for reservations made with Dunmow. Responding to your enquiries and providing customer support. Notifying you of changes to Dunmow services or our policies.
• Dunmow Marketing (Consent/Legitimate Interest):
  • Sending promotional offers, newsletters and service updates where you have consented or where Dunmow has a legitimate interest. You may opt out at any time.
• Dunmow Service Updates (Legitimate Interest):
  • Analyzing Dunmow website usage to refine user experience and site functionality. Conducting research to improve Dunmow’s vehicle fleet and services.
• Dunmow Compliance (Statutory Duty):
  • Complying with legal, regulatory, and tax requirements for Dunmow. Preventing fraud and maintaining service security for Dunmow. Resolving disputes and enforcing our terms and conditions for Dunmow.

3. Dunmow Information

Dunmow may share your personal information with:

• Dunmow Vendors: Third-party companies that assist Dunmow in providing services, such as payment processors, IT support firms, and maintenance contractors. These providers are contractually required to protect your data.

Dunmow does not sell your personal information to third parties for marketing purposes.

4. Dunmow Security

Dunmow implements appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include encryption, access controls, secure servers, and regular security assessments. Nonetheless, no internet transmission or electronic storage is completely secure, and Dunmow cannot guarantee absolute security.

5. Records Retention

Dunmow retains your personal information only as long as necessary to fulfill the purposes for which it was collected, including meeting legal, accounting, or reporting requirements. Retention periods vary according to the type of information and the circumstances of processing.

6. Your Rights at Dunmow

Under UK data protection law, Dunmow residents have these rights:

• Entitlement of Access: Request a copy of the personal information Dunmow holds about you.

To exercise these rights, please contact Dunmow using the details below.

7. Dunmow Cookies and Tracking

Dunmow's website uses cookies and similar technologies to improve your browsing experience, analyse site traffic, and personalise content. You can manage your cookie preferences through your browser settings.

8. Dunmow Policy Updates

Dunmow may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised Last Updated date. We encourage you to review this policy regularly.

9. Contact Dunmow

For questions about this Privacy Policy or Dunmow’s data handling, please contact us: