Welcome to Car Hire Dunmow. These Terms of Service govern your use of our website carhiredunmow.co.uk and our vehicle rental services. By engaging with us, you agree to these terms.
Car Hire Agreement
All vehicle rentals are governed by a comprehensive Rental Agreement, which you will receive upon booking confirmation or when collecting your vehicle. This document outlines the specific terms, conditions, insurance information, fees, and your responsibilities related to the rental. In case of any discrepancies between these Terms and the Rental Agreement, the Rental Agreement will prevail.
Eligibility Criteria
Renting a vehicle with us requires:
- To rent a vehicle from Car Hire in Dunmow, you must be at least 21 years old, although age restrictions may differ based on the vehicle type, with extra fees applicable for drivers under 25. A valid full driving licence suitable for the chosen vehicle category is required, along with identification and proof of your current address. Additionally, valid payment details and a security deposit will be needed. Please review the Rental Agreement for any further requirements.
Booking and Payment Details
- Reservations can be completed via our website, over the phone, or directly at our Dunmow office. A deposit may be necessary to confirm your booking. Full payment and a security deposit are usually required at the time of vehicle pickup. All prices are listed in British Pounds (£) and include VAT where relevant. We accept all major credit and debit cards, processed securely through trusted payment providers.
Vehicle Pickup and Drop-off
- At the time of vehicle collection, it is your responsibility to conduct a thorough inspection and promptly report any pre-existing damage. A vehicle condition report will be prepared and must be signed by you. The vehicle should be returned in the same condition as it was received, taking into account normal wear and tear. Any new damage will be evaluated and may incur additional charges. It is also required that the vehicle be returned with the same fuel level as at the time of collection; refueling charges will apply if it is not. Late returns may result in extra fees, so please inform us as soon as possible if you expect to be delayed. You will be held accountable for any parking fines, traffic violations, or other charges incurred during the rental period, along with an applicable administration fee.
5. Coverage and Responsibility
- All car rentals include basic third-party insurance. You can find full coverage details and excess amounts in your Rental Agreement. Additional insurance options may be available to lower your financial liability. It is advisable to review these options closely. You remain responsible for any damage or loss up to the insurance excess, unless you opt for additional coverage. Damage resulting from negligence or misuse remains your responsibility, regardless of insurance.
Cancellation and Changes Policy
Cancellation and amendment policies differ based on the type of booking and the notice provided. For accurate information, please consult your booking confirmation or Rental Agreement. Be aware that late cancellations or failure to show may incur additional charges.
7. Restricted Activities
Prohibited uses of the rental vehicle:
- The vehicle must not be used for any unlawful activities. This includes racing, rallying, off-roading, and other dangerous pursuits. Transporting hazardous materials or sub-letting the vehicle to unauthorized drivers is prohibited. Operating the vehicle under the influence of alcohol or drugs is strictly forbidden. Additionally, the vehicle should not be used for purposes it was not intended for, nor should it exceed the designated passenger or weight limits. Driving outside the agreed geographical boundaries without prior consent is not allowed.
Breach of these terms may lead to rental termination and extra fees.
8. Liability Restrictions
To the fullest extent allowed by English and Welsh law, Car Hire in Dunmow will not be responsible for any indirect, incidental, or consequential damages, including loss of profits, data, or business resulting from your use of our services. Our overall liability for any claims will be limited to the rental amount paid in the last 12 months. This limitation does not apply to claims for death or personal injury due to negligence or fraud.
Governing Law in Dunmow
These Terms are regulated by the laws of England and Wales. Any disputes will fall under the exclusive jurisdiction of the courts in this region.
Updates to Terms
We reserve the right to update these Terms at any time. Changes take effect immediately upon being published on our website. Continued use of our services indicates acceptance of the revised Terms.
Contact Details
For inquiries regarding these Terms, please reach out to us:
Dunmow Car Hire Services
Riverside Way, Dunmow CM6 1XZ, United Kingdom
Contact Number::
443332100115